2001 Milinx believes Voice is the Future for Human/Machine Interface and Information Retrieval - Revolutionary Voice Technology Patent ASP Innovation Leadership

March 15, 2000 SEATTLE—Milinx Business Group, Inc., an Application Service Provider (ASP), announces filing of a revolutionary voice technology ASP innovation patent including integrated voice-text email service.

ASP Services: PaaS; & IaaS

Our Research, Development & Innovation group felt that simple text-based e-mail had lots of room to grow, and Milinx has acquired a patent pending on voice context e-mail that allows for vocal annotation of text messages. It makes for a more enriching, collaborative and informative experience with e-mail. Milinx is reviewing new ways of applying voice-recognition technologies to applications previously devoid of them.

Advances have been made employing voice recognition command structures for handheld devices and desktop applications, but this promising technology is still in relative infancy. Milinx is exploring improvements to proximity requirements and intuitive voice command structures and interactive voice response. We believes this is the wave of the future for the human/machine interface and information retrieval.

Milinx is currently completing its hosted operating system with miNETWORK, a network configuration wizard and administration control; miDRIVE for data storage and permission levels; and miWEBVOICE communications over IP. Import/Export for accounting and address books are being developed for ease of integration with all legacy applications.

Now Available: miDESKTOP is the center of a universe of Milinx hosted software for business, including miMESSAGING (unified messaging), miCUSTOMER (Customer Relationship Management), miSALES (sales force automation), miCOMMERCE (marketing and e-commerce), miCATALOG (product and inventory management) plus other applications that integrate, manage and administer miPORTAL with instant activation of all applications during the subscription process.

The redesigned and upgraded miMESSAGING is now integrated into all Milinx products, providing an even better way to manage messages and thus businesses. All fax, voice and e-mail messages are accessible via a secure inbox, or even by telephone through a personal 1-800 number that is included at no extra charge. miMESSAGING includes e-mail text-to-speech, fax header text-to-speech and follow me messaging.

Milinx is enabling its programs to securely share information to benefit the end user. If a user changes telephone and message settings in miMESSAGING they will automatically be changed in other Milinx programs that use the information. Call Detail Records (CDR) from miMESSAGING will be integrated into miCUSTOMER, the world's first fully hosted CRM application. Also, media on demand such as faxes and voice messages for customers will be accessible through miSALES thanks to this integration. That's because miMESSAGING, like all other Milinx applications at the Milinx Application Data Center, now uses the same Oracle database and Lightweight Directory Access Protocol (LDAP) global directory service.

miSALES provides secure Web-delivered tracking of sales, prospects and commissions; sales forecasting; account management; report generation; scheduling; return on investment (ROI) calculation; and media (fax/voice/e-mail) on demand through miMESSAGING. miCOMMERCE is a full-featured marketing and e-commerce solution with online payment by credit card, meta tags, business directory, tax calculation, coupons and promotions, business exchange management, and report generation. miCATALOG is a complete product and inventory management application and will integrate with the new e-procurement and supply chain management applications when they are released.

Milinx applications can be quickly deployed in small to medium sized businesses and have a short learning curve. Their low annual and monthly subscription rates make them extremely cost-effective for businesses. Another advantage is that they are an operating expense instead of a capital cost, and therefore tax-deductible for most businesses. This combined with integration into the world's first fully hosted operating system is taking a big step towards total consumer and business freedom with technology.

About Milinx Milinx develops, hosts, manages, and deploys its proprietary business applications on its Milinx Managed Application Platform (MMAP™) at its Application Data Center. Milinx defined the Systems/Mobile Application Provider (S/MAP) sector, in which businesses deliver infrastructure, access, products and services. Milinx markets its hosted software to channel affiliates, service providers, competitive local exchange carriers, and telephone companies for resale to end users.